The work we do matters because the lives we help matter
We’re Victory
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We keep things local. We focus on our tenants to ensure their voices are heard. And by giving our people the freedom to try new things and solve problems, we can continuously improve our service - because at Victory, we provide more than just an affordable home.
And as part of Flagship Group - we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
You and your home
Here’s your hub for everything you need for your rent, home, tenancy and community.
There are plenty of self-serve options available so that you can do what you need to at a time that suits you best. You can pay your rent online, check your balance, let us know about a change of circumstance and much more!
Support and Wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Victory Homes tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Latest News
Although we go above & beyond to ensure we provide an outstanding customer service, we understand that sometimes things can go wrong. If you're unhappy with our service, we’ll work with you to put things right & make sure it doesn’t happen again. More: https://t.co/jyrCdeIzah https://t.co/e1Enq2CK0n
Communal areas are the spaces we all share. This includes hallways, landings, lifts, stairways and some outside spaces. It’s everyone’s responsibility to keep them clear and tidy. Here are the three golden rules for homes with communal areas! #KeepClearKeepSafe https://t.co/mWUIgJ4TDO
A tenant of ours recently fell victim to a Facebook scam. It led to all of their previous rent payments being returned unpaid to the bank, leaving their rent account in arrears by around £4000. If you think you've fallen for a cyber scam, report it at https://t.co/OB9I8wkRn4. https://t.co/SYB9B9l9B3
RT @tpasengland: Nice to hear from tenant's from @_FlagshipGroup to see how their homes have been changed by having heat pumps installed, a…
As the weather becomes more chilly, no doubt we'll all be trying to make the evenings extra cosy! 🍂 And when it's time for bed, remember to make sure everything's unplugged, switched off or blown out, to prevent a fire starting during the night 🌙 #firesafety https://t.co/KUaG5ZeQRJ