Your Tenant wellbeing service
We've partnered with Life & Progress to offer you a support and wellbeing service.
Avaliable 365 days a year and 24 hours a day, the service provides practical information, resources, and counselling to support you whenever you may need it.
You can use it as much as you need and there is no cost to use this service. Find out more below.
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We keep things local. We focus on our tenants to ensure their voices are heard. And by giving our people the freedom to try new things and solve problems, we can continuously improve our service - because at Victory, we provide more than just an affordable home.
And as part of Flagship Group - we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
You and your home
Here’s your Tenant hub for everything you need for your rent, home, tenancy and community.
There are plenty of self-serve options available so that you can do what you need to at a time that suits you best. You can pay your rent online, check your balance, let us know about a change of circumstance and much more!
Support and Wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Victory Homes tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Home is where the heart is, so it’s important you take the time to protect it from fires and prevent a problem before it happens. Home fires can happen in a matter of seconds, and while some fire hazards are obvious, some may be more hidden
After the tough few years we’ve all had, mental and physical wellbeing is more important now than ever. A great way of taking care of yourself is by getting outdoors, and with summer just around the corner, now is the perfect time to start exploring nature.
Visit our website to find out more about what this insurance covers and how it can give you peace of mind 👇 https://t.co/Y37ukPUgUF
If you lost your belongings in a fire, what would you do? This is a tenants’ home after a tealight was left unattended. #ContentsInsurance can make a BIG difference in an emergency & we’ve teamed up with @Aon_plc and @AvivaUK to help you protect the things which matter to you. https://t.co/KOhTCUPzWV
Head to our website to find out more about scam calls and how you can be sure it's us calling 👇 https://t.co/9IXsSg003j
We're aware of people calling tenants to ask about outstanding repairs and requesting personal information. Remember, always ask for the name of the company or person calling, and if something seems suspicious, hang up the phone and call us on 0330 123 1860 📞 https://t.co/MHGEMZsmEn
Home is where the heart is. It's where you make memories with family and friends and store your personal belongings. That's why it's super important to keep your home #FireSafe! Visit our website to find out what #FireHazards you should be aware of 👇 https://t.co/bwjXGi7zag https://t.co/cuIDnV5Dze