We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
We keep things local. We focus on our tenants to ensure their voices are heard. And by giving our people the freedom to try new things and solve problems, we can continuously improve our service - because at Victory, we provide more than just an affordable home.
And as part of Flagship Group - we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
2020/21 Annual Report
Our annual report is produced specifically for you, a Victory Homes tenant. We understand how important it is for you to have an affordable, well maintained home, with a service that is easy to access. Take a look at how we performed last year.
Working for us
Our people help us to solve the housing crisis – that’s why we'll always support, invest, and empower them. There are lots of job opportunities available with us – from HR advisers and IT support, to electricians and housing officers. With so much to choose from, we're sure we can help you find a job that's right for you. Head over to our Flagship Group website and take the first step towards your new career today.
Our Board is made up of independent members, tenants, our Managing Director, and a representative from the Flagship Group Board. Its role is to oversee the management of housing and repair services, ensure we are complying with the Regulator of Social Housing’s standard, support in the development of policies, tenant and community engagement and to input to the strategic direction of Flagship Group.
Flagship Group has been named ‘Regional Housing Association of the Year’ at the 2021 East of England Energy Efficiency Awards, demonstrating the Groups true commitment to energy efficiency within the region.
Although we go above & beyond to ensure we provide an outstanding customer service, we understand that sometimes things can go wrong. If you're unhappy with our service, we’ll work with you to put things right & make sure it doesn’t happen again. More: https://t.co/jyrCdeIzah https://t.co/e1Enq2CK0n
A tenant of ours recently fell victim to a Facebook scam. It led to all of their previous rent payments being returned unpaid to the bank, leaving their rent account in arrears by around £4000. If you think you've fallen for a cyber scam, report it at https://t.co/OB9I8wkRn4. https://t.co/SYB9B9l9B3