How our Domestic Abuse Officers can support you
Domestic abuse can occur in many different forms but is an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour.
We’ve put together a list of useful links that you might find helpful, whether you need help now or simply want to know what’s available to you as a Victory Homes tenant. Remember, your County Council website will also be able to provide more information on safeguarding concerns.
If we can't help you, we can point you in the right direction.
When you’re speaking with someone about your home, tenancy or rent, you want to be sure your details are being treated privately and respectfully. Unfortunately, sometimes you might receive a call from someone who is fraudulently asking for your information – a scam call.
When you get a call from Victory we’ll always tell you our name and where we’re calling from. Then, we’ll ask you a security question to confirm who you are.
When we visit you at home, we’ll always provide ID when on arrival – there's even a number on the back that you can call to verify our identity.
If a different company is working on our behalf we’ll either send you a letter to confirm this or ask the representative to have a letter with them to show you when they arrive at your home.
If something seems suspicious, such as the person not being able to give a clear reason for the call or visit, or they ask for information that you know Victory already know, hang up the phone or close the door and contact us directly.
After the tough few years we’ve all had, mental and physical wellbeing is more important now than ever. A great way of taking care of yourself is by getting outdoors, and with summer just around the corner, now is the perfect time to start exploring nature.
With energy prices rapidly increasing, you may have concerns about how you’ll continue to heat your home and put food on the table in the coming months. If you’re feeling worried about the future, we’re here to help and make you aware of the support available.