My rent

Rent payment calculator

If you claim housing benefit, use this calculator to work out your shortfall (the difference between the rent charged and your benefit received).

Please note, this calculator is a guide only. If your housing benefit amount changes, the amount you may have to pay may also change.

Rent arrears calculator

If you have a debt on your rent account, you can use this calculator to work out how much extra you can afford to pay and how long it might take you to get into credit. Please keep in mind that this calculator is a guide only and give us a call if you'd like to set up a debt repayment plan: 0330 123 1860

Please enter your rent debt with a decimal point ie. 100.00
Please enter value with a decimal point ie. 50.00
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Paying your rent in advance

We ask all our tenants to pay for their home in advance. It means you’re less likely to fall into rent debt, as it means you have a buffer should your circumstances change, like returning to work or moving home, or if you run into difficulty paying your rent in future. That’s why we think the best way to pay for your home is in advance and by Direct Debit – that way, it’s always taken care of.

We’d love to talk to you about the benefits of paying in advance and how we can help you get there, even if you have a rent debt on your account. If you’re interested to know more, please get in touch.

AllPay Services

Pay online

Simply enter your payment details and reference number and upon successful completion you will be emailed proof of payment.


Telephone payments

Payments can be made by debit card over the phone. 24 hours a day, 7 days a week by calling Allpay's automated telephone payment service on 0330 041 6497. 

If you need help with your rent

We know life isn’t always straight forward, so if you are experiencing difficulties paying your rent, please let us know as soon as you can – we're here to help. In the meantime, head to our money management page for tips and advice on how to keep your money flowing.

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Rent free weeks

Your tenancy agreement will say if you pay your rent over 48 weeks or 52 weeks. If you pay weekly over 48 weeks, then your ‘rent free weeks’ are:

18 December 2023
25 December 2023
25 March 2024

Please note, if you rent account is in arrears we will expect you to pay through the rent free weeks to catch up. If you pay monthly then we have already taken the rent free weeks into account in your monthly payment calculation so your monthly payment will not change.

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