Repairs & maintenance

Repairs and maintenance

If you need to report a repair, check whether you're responsible for something with your home or request permission to make changes, you'll find everything you need in this section. 

If your repair is an emergency, please call us as soon as possible so we can organise support for you or, if you'd like to discuss something with us, get in touch using the link below. 

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Throughout your tenancy, there are bound to be things you’ll want to change, replace or remove.

But, before you pick up the hammer and nails, check our dedicated permissions page to find out more and apply for permission, here you can use our form to understand whether or not we're able to automatically grant permission, if you need to request it from us or if it's not something we allow. 


To find out whether you're responsible for something or whether it's something we'll take care of, head to our responsibilities page to find out more.

There are lots of things that we are responsible for as your landlord but if you're ever unsure or want to check or discuss your responsibilities, just in contact with us and we'll be happy to help. 

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